{"id":898,"date":"2026-09-16T10:45:50","date_gmt":"2026-09-16T07:45:50","guid":{"rendered":"https:\/\/ahbenayan.com\/?page_id=898"},"modified":"2026-09-16T10:45:50","modified_gmt":"2026-09-16T07:45:50","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ahbenayan.com\/en\/refund_returns\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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Information<\/p>\n\n\n

Refund Policy<\/h1>\n\n\n

The shop sells digital material, downloaded after purchase. This page sets out the cases in which a purchase is reviewed, and how to request that.<\/p>\n\n<\/div>\n\n\n\n

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The seller<\/h2>\n

The products in the shop are sold by \u0634\u0631\u0643\u0629 \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0628\u0646\u064a\u0627\u0646 \u0644\u0644\u0627\u0633\u062a\u0634\u0627\u0631\u0627\u062a \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 (Abdullah Benayan Economic Consulting Company), and I review refund requests on its behalf. The company's licence details are set out in the Terms of Use.<\/p>\n\n

The nature of digital products<\/h2>\n

What the shop sells is digital material, with a download link arriving as soon as the purchase completes. Because delivery happens immediately on payment, refund requests are reviewed case by case, against the situations set out below.<\/p>\n\n

Access or download problems<\/h2>\n

If the download link does not reach you, does not work, or the file will not open, write to me and I will sort it out. Where the product cannot be delivered to you, the payment is refunded.<\/p>\n\n

Download limits and link validity<\/h2>\n

A download link normally allows up to 5 downloads and stays valid for 60 days from purchase. A link that has expired or run out of downloads does not in itself mean a refund is due. If this happens, write to me: access may be reissued once the purchase has been verified, where appropriate.<\/p>\n\n

A wrong file, or one that does not match its description<\/h2>\n

If the file you received is different from what the product page describes, let me know. It is put right either by sending the correct file or by refunding the payment.<\/p>\n\n

Duplicate charges<\/h2>\n

If you were charged more than once for the same order, the extra amount is refunded once the transaction record is checked.<\/p>\n\n

How to request a review<\/h2>\n

If something goes wrong with an order, write to me at the address below with your order number, the email address used for the purchase, and a short description of the problem. I will look into it and give you a clear answer.<\/p>\n\n

Refunds through the payment method<\/h2>\n

Any refund due is returned to the same payment method used for the purchase. Processing at the payment provider may take additional time, outside this site's control.<\/p>\n\n

Communication<\/h2>\n

For support and refund requests: info@ahbenayan.com<\/a>.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

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